Warranty Policy
EGB PTY LIMITED
ABN 98 118 733 672
📍: 2 Simblist Rd, Port Botany NSW 2036, Australia
📞 : +61 468 149 580
📧 : sales@egbptyltd.shop
Last Updated: October 2026
Important Australian Consumer Law Notice:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
At EGB PTY LIMITED, we specialise in quality used outboard motors and Japanese Domestic Market (JDM) automotive engines. We aim to provide accurate product descriptions, photographs, condition information, and available testing information before purchase.
Any voluntary warranty offered by EGB PTY LIMITED is in addition to your rights and guarantees under Australian Consumer Law.
Warranty Options
| Product Type | Warranty Offered | Duration | Coverage |
|---|---|---|---|
| Most Used Outboard Motors | Limited Parts Warranty | 14 Days | Major undisclosed mechanical faults |
| Selected Premium Outboards | Limited Warranty | 30 Days | As specified on the individual product listing |
| Selected Outboard Motors | Limited Parts Warranty | 14 or 30 Days | Specific coverage stated on the product listing |
| Budget / High Mileage Outboards | No Voluntary Warranty | None | Subject to Australian Consumer Law |
The applicable voluntary warranty, if any, will be stated on the individual product listing or confirmed at the time of purchase.
What is Covered
Where included in the applicable voluntary warranty, coverage may include:
Major mechanical failures that were not disclosed in the product listing or condition report.
Significant defects in core engine components that prevent normal basic operation.
Other faults specifically identified as covered by the warranty applicable to the individual product.
Coverage is subject to the terms of the specific warranty and does not limit rights under Australian Consumer Law.
What is NOT Covered by a Voluntary Warranty
Unless specifically stated in writing or required by Australian Consumer Law, voluntary warranty coverage does not include:
Normal wear and tear, cosmetic damage, scratches, fading, corrosion, or surface rust associated with used equipment.
Damage caused by improper installation, misuse, overheating, lack of maintenance, incorrect operation, or accident.
Labour costs for removal, installation, diagnosis, or repair unless otherwise agreed in writing.
Electrical components, seals, gaskets, water pumps, impellers, filters, spark plugs, fluids, and other service or consumable items unless specifically covered.
Damage or faults caused by modifications, dismantling, tuning, or repairs performed without our prior approval.
Consequential or indirect losses such as towing, lost income, travel expenses, or loss of use, to the extent permitted by law.
Nothing in this section excludes or limits consumer guarantees or remedies that cannot legally be excluded.
Our Testing & Transparency Process
EGB PTY LIMITED aims to provide transparent information about the condition of every used outboard motor we sell.
Where applicable, engines are inspected and tested before sale. Available condition information, photographs, and testing results may be provided to customers to help them make an informed purchasing decision.
Testing procedures and available reports may vary depending on the engine and its condition.
Warranty Claim Process
Contact us: Contact our team as soon as possible during the applicable warranty period at sales@dibsoutboardengine.com. Provide your invoice or order number, together with photographs and videos of the issue where applicable.
Inspection: We may require the outboard motor or relevant component to be returned for inspection. We will advise you of the applicable return arrangements before the item is sent.
Assessment: Following inspection, we will determine whether the issue is covered by the applicable voluntary warranty or consumer guarantees.
Resolution: If the issue is covered, we may repair the item, replace the faulty component, provide a replacement, or offer another appropriate remedy in accordance with the warranty and applicable law.
Please contact us before arranging repairs or returning an engine. This does not affect your rights where an immediate remedy is required under Australian Consumer Law.
Customer Responsibilities
Customers are encouraged to:
Verify compatibility and suitability before purchasing an outboard motor.
Have the outboard motor professionally inspected and installed by a suitably qualified marine technician.
Follow the manufacturer’s installation, operation, servicing, and maintenance requirements.
Stop operating the outboard if continued operation could cause further damage.
Provide proof of purchase and reasonable information required to assess a warranty claim.
These responsibilities do not remove or restrict any rights available under Australian Consumer Law.
Extended Warranty Options
Extended warranty options may be available on selected outboard motors.
Availability, duration, coverage, exclusions, and any additional cost will be confirmed at the time of purchase.
Please contact our team to check whether an extended warranty is available for your selected engine.
Contact Us
Have questions about warranty coverage before buying? Our team is happy to help.
EGB PTY LIMITED
ABN 98 118 733 672
📧 : sales@egbptyltd.shop
📞 : +61 468 149 580
📍: 2 Simblist Rd, Port Botany NSW 2036, Australia
EGB PTY LIMITED – Quality Engines. Honest Value. Reliable Performance.
This policy is intended to explain our voluntary warranty arrangements. It does not replace or limit any rights or remedies available under Australian Consumer Law.